Frequently Asked Questions

Everything you need to know about Gishty and managing your account.

Subscription and accounts

How do I subscribe to the What Happened Last Week (WHLW) newsletter?

This easiest way to subscribe to our flagship "What Happened Last Week" newsletter is to head to that newsletter's page. You can find that here: here

What’s the difference between free and paid subscriptions?

The free version of our newsletters are limited in length, and exclude some of the most useful and interesting sections. The paid version (also known as VIP memberships) gives you access to all VIP issues, retroactively.

Can I change my subscription from free to paid?

You can update to become a VIP (paid subscription) through the VIP page. This will let you upgrade, and you can always manage your subscription from your account settings area.

How do I cancel my subscription?

You can manage your account and the newsletters you're subscribed to from your account settings area.

How do I delete my account?

If you don't have an active paid subscription, you can delete your account by going to the following URL: gishty.com/delete If you do have an active paid subscription, please cancel that first from your billing area: gishty.com/settings/billing

I have an existing What Happened Last Week (WHLW) subscription; how do I access it via Gishty?

Navigate to this page and enter the email address associated with your What Happened Last Week subscription. You will then receive an email to confirm your email address. From there, follow a few short steps, and you'll be good to go!

Payments and support

Can I support your work without PayPal?

Yes! You can support WHLW through Patreon without using PayPal.

After joining, let me know which email address you use for the newsletter so I can make sure your VIP access is connected.

Can I make a one-off contribution instead of subscribing?

Absolutely. You can contribute an amount of your choice through my PayPal page without starting a recurring membership.

Thank you for supporting my journalism in whatever way works for you.

How do I change my payment details?

Update your payment details through the platform where you subscribed.

For PayPal, open Settings → Payments → Automatic payments, select your WHLW/Gishty subscription, and check its payment method. Changing your general preferred card may not change the card used for an existing subscription.

For Patreon, update your payment details in your Patreon account.

If you’re stuck, email [email protected]. Please don’t send card details by email.

Can I switch from PayPal to Patreon?

Yes. Before starting a second membership, email [email protected] so we can coordinate the change and avoid overlapping subscriptions.

Please include the email address linked to your existing membership and the address you plan to use on Patreon.

Can I get an invoice?

Yes. Email [email protected] with the payment you need an invoice for and your billing name and address.

If it’s for a company, please include the company name.

I can’t afford my paid membership anymore. What are my options?

You’re always welcome to stay as a free reader.

If you’d like to keep reading the full editions but paying isn’t possible right now, write to [email protected]. I'd like to support.

Can I give someone a membership?

Yes! You can give someone three months, six months or one year of VIP access.

If you need help arranging a gift, email [email protected].

Reading and getting help

Why did I receive the same newsletter twice?

Sometimes I resend an edition to readers who haven’t opened it yet, to give them another chance to read it. That may explain a second copy later in the week.

If you keep receiving duplicates, forward the two copies to [email protected] so I can check.

The website is difficult for me to read. What can I do?

Your browser’s reading mode may help. It can simplify the page and let you adjust the text’s appearance.

Please also email [email protected] with the page you’re having trouble reading, your device and browser, and what makes it difficult. That feedback helps me understand what needs improving.

Is the newsletter available in German?

WHLW is currently written in English. I appreciate hearing from readers who would find a German edition useful, but I don’t have a launch date for one.

You’re welcome to write to me in German.

How can I get help or send feedback?

Reply to a newsletter or email [email protected]. Questions, criticism, suggestions and a simple hello are all welcome.

Replies can sometimes take a little while. If your message gets missed, you’re welcome to follow up.